Receive
A customer message arrives from a connected Page through the official Meta integration.
THE PRODUCT
One controlled path from message to confirmed order.
The platform combines a unified inbox, approved business knowledge, AI-assisted drafts and deterministic order controls.
THE CONVERSATION CYCLE
AI for language. Rules for decisions.
Understand
The service determines intent and searches only approved knowledge, products and policies.
Decide
A grounded reply is sent, or the unknown question pauses for administrator approval.
Capture
Name, phone, address and quantity are collected and summarized for correction.
Confirm
Clear approval language is understood, then deterministic checks run before order creation.
BUILT-IN CONTROLS
Designed for real operating work.
Page mode
Auto, shadow or disabled mode for each connected Page.
Operating hours
A controllable schedule for each Page.
Inventory
Transactional reservation and updates prevent overselling.
Audit trail
Approvals and sensitive changes are recorded.
Languages
Arabic and English interface selection in settings.
Media
Images may be analyzed; voice messages route to an employee.